The Highly Evolved B.S. Meter of the 21st Century Consumer Posted by Paula Williams Image by AFP/Getty Images via @daylife “Who you are speaks so loudly I can’t hear what you‘re saying.” -Ralph Waldo Emerson Many of the people I work with are aviation professionals with military backgrounds. They have the most highly-evolved B.S. meters of any group of customers I’ve ever seen and they don’t bother to abbreviate the term. This poses a problem for those of us in … [Read more...]